HEX ezCAN Software Download & Configuration Guide

HEX ezCAN Software Download

Here you can download the correct software to start configuring your ezCAN. Please select the correct version of software below, for either Windows PC or Mac.

Mac version: v2408.3
Windows version: v2408.3

  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 2 GB RAM
  • One USB port
  • 20MB available hard drive space
  • Internet access (for registration & upgrades)
  • Display with minimum 1366×768 resolution
  • Windows 7/8/8.1/10, or higher
  • MacOS 10.12 or higher
2408.3
New ezBUS functionality
  • Support for AdMore ezLINK
  • ezBUS supported on White circuit of all Gen2 ezCAN and CANSmart devices

Fixes & enhancements:
  • Fix for KTM ignition detection on certain older KTM bikes (1090 and some older 1190/1290)
  • Fix for CANSmart Gen1 devices to show the correct Vehicle Switchgear Controls in Aux Lights Extra Settings
  • Correctly end Turn Signal temporary disabled when aux lights are toggled back on
  • Prevent 3rd wire issues when changing from Accessory to other functions

ezCAN/CANSmart Gen 1 device feature freeze:
  • ⁠⁠It has been more than 5 years since we manufactured our last Gen 1 device
  • We are no longer developing features for the Gen1 ezCAN and CANSmart devices.
  • Gen 1 devices will remain on v2402.8
2402.4
Added Functionality:
  • Release of the HEX ezCAN Mojave for BMW motorcycles. This supports the BMW R 1300 GS – model KA1.
  • “Only on when engine running” added to Aux1, Aux2 and Heated gear for BMW 1200LC, BMW K1600 and BMW Mojave ezCAN variants.  Other variants to follow in the near future.
Added Fixes & Enhancements:
  • ADC lock-up fix (platform 2)
  • Fix for brake lights on the HEX ezCAN for KTM

2310.6 Added Functionality:
  • Ducati Multistrada V4 release
Added Fixes & Enhancements:
  • Simplified disabling of cruise control buttons for aux light control for ezCAN Como
  • Improve day/night detection on ezCAN Sahara (Honda)
  • Fix time offset when setting day/night time on ezCAN Daytona & Laconia (Harley)

2306.6 Added Fixes:
  • Fix for Harley Davidson Daytona ezCAN’s not interacting correctly with the bike’s CAN bus.

2306.5 Added Functionality:
  • Yamaha Ténéré 700 release

2306.3 Added Functionality:
  • Ducati DesertX release
Added Fixes & Enhancements:
  • New Platform ADC lockup fix

2304.9 Added Functionality:
  • Fix for USB connectivity issues on Windows PCs

2304.7 Added Functionality:
  • Support for Triumph Tiger 900 on ezCAN Triumph Tagus
  • Ability to disable Aux Lights adjustment from the vehicle controls for Triumph Tagus & Honda Sahara
  • Fix for CANSmart Honda Sahara toggling/dimming of lights from vehicle controls

2302.2 Added Functionality:
  • Support for Norden Scandes
  • Support for Triumph Tagus (Triumph Tiger 1200 only)
  • ezCAN LED remains off entirely when sleeping, for increased sleep power management (used to blip when sleeping)

Added Fixes:
  • Fixed bug for engine braking on Triumph Tiger 1200

2211.5 Added Functionality:
  • Support for Triumph Tiger 1200
Added Fixes & Enhancements:
  • Only show KTM dongle function for bikes which are compatible with the KTM dongle
  • Fixed bug which prevented users from skipping registration when it is not required
  • Support for ezCANs which run on different microprocessors

2207.8 Added Fixes:
  • Fix for Honda Africa Twin Horn function

2207.7
Added Functionality:
  • Support for Harley Davidson Pan America on ezCAN Laconia
  • Add “Disabled circuit” function – circuit will always be off
  • Add ability to disable Wonderwheel and Turn Signal Cancel auxiliary light controls for 1200LC ezCAN variant
  • Display when Auxiliary Lights have been turned off by bike controls and allow enabling from the software
  • General performance improvements
Added Fixes & Enhancements:
  • Fix Honda AT heated gear stages text and defaults
  • Fixes to vehicle detection and horn functionality for KTM models
  • Fixes for Auxiliary Lights toggling
Functional Changes:
  • K024 models (F800/R1200) now require a 12s hold to temporarily disable all lights (was 10s)
  • K001 models (R1200LC/K1600) now require a 10s hold to temporarily disable all lights (was 5s)

2112.3 Fixes:
  • Minor fix for Honda CRF1100 Africa Twin

2112.2 Enhancements:
  • Full support for KTM 1290 (2021+)
  • Full support for KTM 890 (rear brake and turn signal related functions not supported)
Fixes:
  • Fix for erroneous light behaviour on KTM
  • Fix for bug where Run/Brake/Turn and Brake are used together and both are configured for flashing on Emergency Stop and Rapid Engine Braking
  • Fix for bug where horn was turning on under certain aux light brightness settings

2108.3
  • Fix for Gen 1 Horn circuit not turning on
  • Configuration export/import improvements

2106.2 Enhancements:
  • Import/Export function of ezCAN configuration setup
  • Configurable delay on Horn
  • Configurable delay for Strobe on Horn
  • Extended nuisance flashing threshold to 60km/h
  • Show mph and km/h
  • In application downloading for software updates
  • KTM890 preparation
  • Registration improvements
Fixes:
  • Fix for occasional crash on MAC OS X
  • Fix for About dialog on Big Sur
  • Fix for F800 & R1200 engine braking

STEP 1:

GETTING STARTED

Download and install the HEX ezCAN configuration software. Once you have installed the HEX ezCAN device, use the USB cable provided to connect to it, then, open the HEX ezCAN configuration software.

STEP 2: SET CIRCUIT FUNCTIONS

The setting of circuit functions differs for ezCAN for Gen II (Step 2A) and ezCAN Gen I (Step 2B).  Please refer to the section relevant to your device below. 

If you are unsure which device you have, refer to our FAQ on this which can be found here.

2A: How to set circuit functions for ezCAN Gen II

Set the output circuit functions according to the type of accessory that you have connected to the circuit, e.g. auxiliary lights, horn, brake or accessory.

Click to the currently set circuit function and select the correct function from the available list.

 

2B: How to set circuit functions for ezCAN Gen I for BMW (2 & 3 wire devices)

Set the output circuit functions according to the type of accessory that you have connected to the circuit, e.g. auxiliary lights, horn, brake or accessory.

Click to the currently set circuit function and select the correct function from the available list.

 

STEP 3:

SET FUSES

Select the appropriate fuse level for each circuit by clicking on the fuse value and selecting a value from the list. The fuse settings are preset but can be changed according to your requirements. Double-check the Amps the accessory will draw and set the fuse level accordingly.

STEP 4:

CONFIGURING AUXILIARY LIGHTS

Auxiliary lights have four different intensity settings,

    • Low beam day intensity 
    • Low beam night intensity
    • High beam day intensity
    • High beam night intensity

The sun slider (☀) sets the brightness for day riding, while the moon (☾) slider sets the brightness for night riding.

The ezCAN detects day or night using the bike’s ambient light sensor and automatically adjust the intensity of the auxiliary front lights. On bike’s with no ambient light sensor (Harley Davidson) the time of day from the vehicle clock is used, and day/night start times can be configured in the auxiliary lights extra settings.

Auxiliary lights can be activated or deactivated 

Auxiliary lights one can be toggled on and off by holding in the turn signal cancel button for 3s. Auxiliary lights two can be toggled on or off by triple clicking the turn signal cancel button.

If configured, the brake, accessory and horn outputs will remain active when the front auxiliary lights are deactivated.  

Auxiliary lights one can be activated or deactivated by holding the Info button until the lights toggle on or off (hold for approximately 7s). To toggle auxiliary lights two on and off, hold in the clutch while holding the Info button until the lights toggle on or off.

If configured, the brake, accessory and horn outputs will remain active when the front auxiliary lights are deactivated.

Auxiliary lights one can be activated or deactivated by holding the trip/trigger button until the lights toggle on or off (hold for approximately 7s). To toggle auxiliary lights two on and off, hold in the clutch while holding the trip/trigger button until the lights toggle on or off. 

If configured, the brake, accessory and horn outputs will remain active when the front auxiliary lights are deactivated.

Auxiliary lights one can be activated or deactivated by toggling the bike DRL option in the menu on and off twice. Auxiliary lights set two can be linked to toggle on or off with Auxiliary lights one in the software.

The optional extra ezCAN up/down switch can be used to toggle the Auxiliary lights.

  • Click up once to toggle Auxiliary Lights 1 on and off
  • Click down once to toggle Auxiliary Lights 2 on and off

Controlling Aux 1 and Aux 2 lights on a KTM 890 (2020+) and KTM 1290 (2021+ models only):

Auxiliary lights one can be activated or deactivated by holding the turn-signal cancel button in for more than 3 seconds. To toggle auxiliary lights two on and off, the turn-signal cancel button can be pressed and released rapidly three times.

Auxiliary lights one can be activated or deactivated by holding the turn-signal cancel button in for more than 3 seconds. To toggle auxiliary lights two on and off, the turn-signal cancel button can be pressed and released rapidly three times.

Auxiliary 1 lights can be toggled on and off by pressing and holding the turn-signal cancel button for more than 3 seconds. The state of the lights persists even if the ignition is cycled.

Auxiliary 2 lights can be toggled on and off by clicking the turn-signal cancel button three times. The state of the lights persists even if the ignition is cycled.  To temporarily switch off all front and rear auxiliary lights, press and hold the turn-signal cancel button for more than 10 seconds.

Additional options for auxiliary lights

Turns the corresponding accessory lights off when a turn signal (indicator) light is active. This prevents the turn signal from disappearing in the brightness of accessory lights.

Flashes the corresponding accessory lights in sync with the bike’s turn signals. This can be used to enhance the visibility of the turn signal.

Strobes the accessory lights when the horn is active.

Strobes the accessory lights when the flash-to-pass button is pressed quickly three times.

This flashes the hazards and forward-facing auxiliary lights alternately, preventing hazards from disappearing in the brightness of accessory lights and adding extra visibility to oncoming traffic.

If you are using three wire auxiliary lights, switch this mode on for dimming to work correctly. 

Please note: This is not available on Gen-I 2-wire devices (all Gen-I devices have been discontinued).

Modulates the auxiliary lights for increased visibility. This function works in the same way as a headlight modulator.

  • Modulates lights at a frequency of 4Hz modulation.
  • Modulates intensity between the set intensity and 70% of the set intensity by default. The modulation variation can be set in the extra settings.
  • Modulation is only active during the day when low or high beam is active. The vehicle’s ambient light sensor is used to detect day/night. Vehicles without an ambient light sensor (Harley Davidson only) use the vehicle clock and day/night start time setting.
Harley Davidson Day / Night Extra Setting

Control brightness

Control brightness via BMW Motorrad MultiController (Wonder Wheel / Selector Wheel) 
The MultiController can be used to adjust the brightness of the forward-facing auxiliary lights. Hold MultiController left for more than 3s to activate this function. The auxiliary lights will flash twice to indicate the brightness can be adjusted. Rotate up and down to adjust the brightness of current setting. When done, the configuration mode will timeout after 5s of no activity on the MultiController. 

The brightness of Auxiliary Lights 2 can be adjusted by holding the MultiController to the right for more than 3s. Auxiliary lights 2 will flash twice to indicate the brightness can be adjusted.   

Control brightness via BMW with the Info button.
Press and hold the Info button until the auxiliary lights flash twice quickly (approximately 5 seconds) to enter dimming mode. Each consecutive press of the button will increase the brightness by 10% when in dimming mode. The brightness setting will reset to 0% after reaching 100%. Holding clutch in and pressing the Info button increments brightness for auxiliary lights 2 by 10%. Dimming mode will exit after 5s if there is no Info button activity.

On some of the older bikes, you could opt to have only a Trip (BC) button, instead of the Info button, this can also be used as you would the Info button.

There is currently no way to alter the brightness of aux lights on R1200’s without an Info or Trip (BC) button.

Control brightness with the Trip/trigger button.

The trip/trigger button can be used to adjust the brightness of the forward-facing auxiliary lights. Press and hold the trip/trigger button until the auxiliary lights flash twice quickly (approximately 5 seconds) to enter dimming mode. Each consecutive press of the button will increase the brightness by 10% when in dimming mode. The brightness setting will reset to 0% after reaching 100%. Holding clutch in and pressing the trip/trigger button increments brightness for auxiliary lights 2 by 10%. Dimming mode will exit after 5s if there is no trip/trigger button activity.

 You can not adjust the brightness of the lights from the standard bike controls. 

Using the optional extra ezCAN switch ( Dual button with up / down)

  • Single press up button toggles Aux Lights 1 on/off
  • Single press down button toggles Aux Lights 2 on/off
  • Press and hold the button up to enter brightness adjust mode of Aux Lights 1
  • Press and hold down the button to enter brightness adjust mode of Aux Lights 2
  • When in brightness adjust mode, up increases brightness by 10%, and down decreases brightness by 10%
  • Automatically exits brightness adjust mode after 5s of no button activity

Controlling Aux 1 and Aux 2 lights on a KTM 890 (2020+) and KTM 1290 (2021+ models only):

The brightness for forward facing lights can be controlled using the left handlebar UP and DOWN switches. To adjust the brightness for auxiliary lights one, press and hold the UP button until Aux lights 1 flash twice. The lights are now in brightness-adjustment mode. Briefly press and release the UP button to increase the brightness by 10% per click (up to a maximum of 100%), or the down button to decrease brightness by 10% per click.

To adjust the brightness for auxiliary lights 2, simply press and hold the down button until aux 2 flashes twice.

The brightness for forward facing lights can be controlled using the left handlebar SELECT LEFT/RIGHT switch. To adjust auxiliary lights one, press and hold the SELECT LEFT/RIGHT switch to the left until the lights flash twice. Aux lights 1 is now in brightness-adjustment mode. To increase brightness, briefly press and release the SELECT LEFT/RIGHT switch to the right for 10% increments (maximum of 100%) and to the left to decrease brightness in 10% increments.

To adjust the brightness for auxiliary lights 2, simply press and hold the SELECT LEFT/RIGHT switch to the right until aux lights 2 flashes twice.

The brightness of the Auxiliary 1 lights can be adjusted by pressing and holding the Joystick button UP until the Auxiliary 1 lights flash twice.  The Auxiliary 1 lights are now in brightness- adjustment mode.  Briefly press and release the Joystick button UP to increase light brightness by 10% per press (to a maximum of 100%), or DOWN to decrease brightness by 10% per press (to a minimum of 0%).  Exit brightness-adjustment mode by not operating the Joystick button for more than 5 seconds.

The brightness of the Auxiliary 2 lights can be adjusted by pressing and holding the Joystick button DOWN until the Auxiliary 2 lights flash twice.  The Auxiliary 2 lights are now in brightness-adjustment mode.  Briefly press and release the Joystick button UP to increase light brightness by 10% per press (to a maximum of 100%), or DOWN to decrease brightness by 10% per press (to a minimum of 0%).  Exit brightness-adjustment mode by not operating the Joystick button for more than 5 seconds.

STEP 5:

CONFIGURING REAR & BRAKE LIGHTS

Brightness: The rear light brightness slider sets your accessory rear light’s running brightness between 0 – 100%. The brake light brightness slider sets your accessory brake light’s brightness between 0 – 100%. If the accessory brake light is set to a type of flashing, this will determine the brightness of the flash.

Rear light vs brake light. The rear light is always on when the ignition is ON – but an accessory rear light can be turned off even when the ignition is ON. The bike’s brake light is only activated on active braking – but an accessory brake light can be set to activate on other types of trigger too, like harsh deceleration.

Make sure that the running light brightness is set low enough that it does not affect the visibility of the bike’s OEM brake light.

Additional Options for Accessory Brake Lights:

On braking the accessory brake light comes on at preset brightness and mimics the bike’s standard brake lights.

 

Accessory brake light flashes at 4Hz when the vehicle brake is active.

The flashing nuisance threshold can be set in the extra settings to prevent flashing at low speeds.

The accessory brake light flashes 4 times at 4Hz each time the brake is applied. The accessory light will solid on at the set brightness after the four flashes. [See full legal requirement. 25251.5. (c)]

The flashing nuisance threshold can be set in the extra settings to prevent flashing at low speeds.

The accessory light will flash under emergency braking conditions. If activated, the light will continue to flash until the brake is released.

The Emergency Stop can be made more or less sensitive by adjusting the sensitivity in the brake light extra settings.

To trigger Emergency Stop flashing,

  • Speed must be over 50km/h (30mph)
  • Vehicle brake must be active

The accessory light will automatically flash when the vehicle is rapidly decelerating, but the vehicle brakes are not active. This can alert other road users that you are decelerating quickly even though the vehicle brake light is not on.

The accessory brake light will flash at 4Hz while the deceleration is rapid enough to trigger the feature. The light will flash at least twice.

The sensitivity of the Engine Braking can be set in the extra settings menu.

Rapid Engine Braking flashing will trigger when,

  • Speed is over 50km/h (30mph)
  • The vehicle brake is not active

STEP 6:

Run/Brake/Turn

A Run / Brake / Turn light is defined as a single colour light (Red) which can either be a tail light (running intensity), a brake (brake intensity) or flash with turn signals (typically at the brake intensity). 

Flashing on braking & California flashing options are not available for a Run / Brake / Turn light as they would cause confusion when used with the turn signal.

Rapid braking features are available and will override turn signals.

The priority for the different functions, from highest to lowest, is:

  • Flash on Emergency Stop or Rapid Engine Braking (flashing at 4Hz)
  • Turn signal
  • Brake
  • Running light

STEP 7:

HORN

Applies full battery voltage to output when horn active. Output can be disable.

STEP 8:

ACCESSORY / IGNITION SUPPLY

Applies full battery voltage to output when ignition on. Output can remain on for a configurable period up to 60s after vehicle ignition is turned off. Output can be disabled.

Setting the time-out of the Accessory/ Ignition Supply

To avoid power cuts to the accessories connected to this output during ignition cycles, use the slider to set the preferred time-out delay. 

The maximum timeout that can be selected is 60 seconds.

STEP 9:

TURN SIGNAL

Function as dedicated marker lights & turn signals.

Dedicated turn signals will always flash when the vehicle turn signals are flashing (for turn signals or hazards).

ADDITIONAL RESOURCES

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